June 13, 2008 — Leave a comment

not that it matters or anyone even noticed but i’ve changed hosting providers. i registered and hosted the domain with Hostway. i have no clue who they were outside the fact the bought Valueweb, the web host that i’ve used for the last seven years. Hostway sucks, there is no other way around it. in the first two weeks that i had the domain i had 10 days of down time, things came to a head during the Memorial day weekend when i spent two hours waiting to speak to a supervisor, after much bullshit he finally came out and admitted that the ticket on the mysql error that kept me from setting up the blog had been open for at least eight days. since memorial day it had been up mostly, but the underlying problem was never fixed and aside from a promised phone call after the holiday to say someone was working on it, i haven’t heard from them since.

i loathe crappy customer service and i loathe when they try to treat me like an idiot, which is why i moved all my personal domains to a new server, well i’m waiting to for the migration to propagate. which brings me to my other question why do hosting companies make it so difficult to terminate service. they’re like the new aolhell.

my new host is eleven2 and thus far the service has been exemplary, hopefully it will continue.

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